What Information We Collect and Why
When you create an account with us, we collect the details you submit directly: your name, email address, date of birth, and the identity documents required for verification under applicable state regulations. When you fund your account using PayPal, Venmo, or your Play+ prepaid card, we
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receive transaction confirmation data — not your full payment credentials — so we can process deposits and withdrawals correctly. We also collect device and session data through standard cookies and logging tools. This includes your IP address, browser type, and the pages you visit inside the
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lobby. We use that data to keep your session secure and to detect unusual login behavior. If you contact our support team, we retain a record of that conversation to help resolve follow-up questions. We do not sell your personal information to third parties for marketing.
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Data shared with payment processors like PayPal and Venmo is limited to what those services need to complete your transaction. Retention periods vary by data type — account records are held as long as required under state law and our operating agreements. You have the right
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to request access to your data or ask us to correct inaccurate records.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.