Reference

Our Terms Conditions for Your Account

These terms govern your account with monmouthpark, including how you fund your wallet via PayPal, Venmo, or Play+, how withdrawals are processed, and what you agree to when you start.

State eligibility appliesPayPal · Venmo · Play+ coveredAccount-level rulesWithdrawal conditions includedContact path for disputes
monmouthpark Our Terms Conditions for Your Account
TERMS CONTACT

How to Reach Us About These Terms

Questions about specific clauses, account restrictions, or how a payment condition applies to your situation can be sent directly to our support team. We respond through the channels below. Newark-area accounts flagged for eligibility review are handled through the same contact paths as any other account.

Live Chat Start a chat from your account dashboard. This is the quickest path for questions about a specific term, a pending withdrawal condition, or a payment dispute.
Email Support Send a written summary of your query to our support address. Email works well for detailed questions about account closure, data requests, or formal term clarifications.
Account Help Center Log in and visit the Help section to find published policy summaries, step-by-step account guides, and links to submit a formal terms-related request.
HOW WE OPERATE

How We Handle Your Data and Account

Account security, data retention, and cookie practices are all covered under these terms and our linked privacy policy. Here is how each area works in practice.

Data Handling We collect only the information needed to verify your identity, process PayPal or Venmo transactions, and maintain your account. We do not sell your personal data to third parties.
Cookie Use Cookies keep your session active across the lobby and remember your payment preferences, including your saved Play+ card. You can manage cookie settings in your browser at any time.
Account Security Your account is protected by two-factor verification. Any changes to your registered email, phone number, or linked payment method require identity confirmation before they take effect.
Requesting Changes To update, correct, or request deletion of your account data, contact support via live chat or email. We process verified data requests in line with applicable state privacy law.

Common Questions About These Terms

These are the questions we hear most often about our terms, account rules, and payment conditions. If yours isn't here, live chat is the fastest way to get a direct answer.

These terms apply to anyone who opens or holds an account with monmouthpark in an eligible state. Access depends on where state law permits online casino activity, and you confirm eligibility when you register.

Yes. We post updated terms on this page when our policy changes. Continuing to use your account after a posted update means you accept the revised version. You can close your account if you disagree.

Deposits and withdrawals via PayPal and Venmo are subject to the transaction rules in Section 4 of these terms, including identity verification steps before your first withdrawal is released.

We'll notify you by email if your account is restricted. You can contact support via live chat to request a review. Accounts closed for terms violations are reviewed on a case-by-case basis.

Submit a data request through live chat or email support. We verify your identity first, then process the request in line with applicable state privacy law. Deletion requests are handled within a reasonable timeframe.

Promotional credits carry their own conditions, which are posted separately. Those conditions are incorporated into these terms by reference, so they carry the same weight as any clause on this page.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.